Your personal data matters to us. This Privacy Policy explains what information luck77 collects when you register and play, how we use and protect it, and what rights you have over your own data as a player based in the Philippines.
Here is a quick overview of how luck77 approaches your data. The full policy is below — please read it before creating an account.
All data transmitted between your device and luck77 is protected by SSL/TLS encryption. This applies to login, transactions, and personal data submissions.
Identity documents submitted for KYC verification are processed securely and used only for verification and compliance purposes. They are not sold or shared for marketing.
luck77 does not sell your personal information to third parties for advertising or profiling. Data shared with service providers is limited to what is needed to run the platform.
One-time passwords (OTP) are used to verify account logins and sensitive account actions, adding a layer of protection against unauthorised access.
As a registered player, you have the right to access, correct, or request deletion of your personal data. Contact support to exercise any of these rights.
luck77 operates exclusively for players in the Philippines. Our data handling practices are aligned with local market expectations for online gaming platforms.
Contents
This Privacy Policy describes how luck77 ("the Platform," "we," "us") collects, uses, stores, and protects the personal information of registered players and visitors to the luck77 website. By registering an account or using any part of the platform, you acknowledge that you have read and understood this policy.
luck77 is operated exclusively for players located in the Philippines. All personal data processing described in this policy relates to services offered to Filipino players. If you access the platform from outside the Philippines, you do so at your own risk and subject to the applicable laws of your own jurisdiction.
This policy applies to all personal data collected through the luck77 website, account registration process, KYC verification, transactions, customer support interactions, and platform usage activity.
luck77 collects personal data that is necessary to provide the platform's services, verify player identities, process financial transactions, and maintain platform security. The main categories of data we collect are:
| Category | Examples | When Collected |
|---|---|---|
| Registration Data | Full name, date of birth, email address, mobile number, username | Account registration |
| Identity Verification (KYC) | Government-issued ID, selfie or liveness check, address proof | Before first withdrawal; on request |
| Financial Data | Payment method details, transaction history, deposit and withdrawal records in PHP | Deposits and withdrawals |
| Gaming Activity | Games played, bets placed, session duration, win/loss records | During platform use |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Automatically on access |
| Communications | Support chat logs, email correspondence, feedback submitted | When you contact support |
We collect only the data that is necessary for the purposes described in this policy. Where you choose not to provide required data — for example, during KYC verification — we may be unable to process certain requests such as withdrawals.
luck77 uses your personal data for the following purposes:
luck77 does not use your personal data for unsolicited third-party marketing. Promotional communications from luck77 relate only to platform features and offers on luck77 itself.
luck77 applies a range of technical and operational measures to keep your personal data secure:
luck77 retains your personal data for as long as your account is active and for a period after account closure as required to meet legal, compliance, and dispute resolution obligations. Specific retention periods may vary depending on the type of data and the applicable legal requirement.
Transaction records and KYC documents are typically retained for a minimum period following account closure to satisfy financial recordkeeping requirements. Gaming activity logs may be retained for security audit and dispute resolution purposes.
When personal data is no longer required and there is no legal basis for continued retention, it is securely deleted or anonymised.
As a registered player, you have the following rights over your personal data held by luck77:
To exercise any of these rights, contact the luck77 support team with your request. We will respond within a reasonable timeframe. Some requests may require identity verification before we can action them.
luck77 does not knowingly collect personal data from individuals under 21 years of age. Age verification is a required step during the registration process, and identity verification (KYC) is required before withdrawals are processed.
If we become aware that personal data has been collected from a player who does not meet the 21+ age requirement, the account will be suspended immediately and the data will be handled in accordance with applicable regulations. If you believe a minor has registered on the platform, please contact support immediately.
luck77 may update this Privacy Policy from time to time. When changes are made, the review date at the top of this page will be updated. For material changes, we may also notify registered players via their registered email address.
Your continued use of the luck77 platform after a policy update constitutes your acceptance of the revised Privacy Policy. If you do not accept the updated policy, you should stop using the platform and contact support to close your account.
If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a data concern, please reach out to the luck77 support team. Include your registered username when contacting us about an account-specific matter so we can assist you efficiently.
Email: [email protected]
You can also find answers to common questions in the FAQ section, or review platform rules in the Terms & Conditions page.